Support
Problems with a file, an import or an order? We’re happy to help.
Contact
A support address will be published here before launch.
We reply within 3 working days. The same address handles refund requests and privacy requests (including data-protection grievances).
Before you write
- Import problems: check the engine notes in the documentation.
- What you may do with an asset: see the license.
- Refunds: see the refund policy.